Krystals are used to interact with characters, import poses and outfits, send gifts, buy cards, and much more. Krystals included with your membership reset at the end of each billing cycle, so we recommend using them before your next cycle starts.

Yes. You can stop your subscription at any time by going to your Membership tab on your profile. Your subscription will still be valid until the end of the period you have paid for, but you will not be charged anymore. Do you need help? Don't panic. Contact us at [email protected]

Yes. We never have access to your debit/credit card information. Payments are processed by two payment processors trusted by millions of companies worldwide and protected with state-of-the-art technologies.

Once the payment is detected, it is automatically added immediately. The Krystals are also added immediately to your account once the membership is purchased, and subsequent ones are delivered monthly.